Osprey Ring — Privacy Policy

Last Updated: March 12, 2026

Ingenious Technology LLC and subsidiaries ("we", "us", "our", "Osprey") are committed to protecting your privacy. This Privacy Policy ("Policy") describes our practices in connection with information privacy on Personal Data we process through your individual use of the following services, products, and related mobile applications (collectively, the "Products"):

  • Osprey Ring Mobile Application (the "App")
  • Osprey Smart Ring (the "Ring")

Before you use our Products, please carefully read through this Policy and understand our purposes and practices of collection, processing of your Personal Data, including how we use, store, share and transfer Personal Data. In the Policy you will also find ways to execute your rights of access, update, delete or protect your Personal Data.

When you accept this Policy when you register with your Personal Data, or if you start to use our Products and do not expressly object to the contents of this Policy, we will consider that you fully understand and agree with this Policy. If you have any question regarding this Policy, please do not hesitate to contact us via:

Osprey Customer Service Department: support@osprey.life

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Name

1.2 Health & Fitness Data

When you use the Osprey smart ring with the App, we collect:

1. Information You Voluntarily Provide Us

Registered Account Data: When you register an account with us, we may collect your name and contact details, such as your email address, login credentials. During your interaction with our Products, we may further collect your profile information (date of birth, gender, height, weight — used to personalize health insights), language preference or time zone information into your account.

If you authorize login to the Products with a third party account (Google Sign-In, Apple Sign-In, or Facebook Login), we will obtain from such third party your account information (such as portrait, nickname, email address) which may be bound with your Osprey account for quick login. We will ensure compliance with applicable data protection laws and regulations, as well as agreements, policies or documentations agreed with such third party regarding sharing personal information, in processing your Personal Data.

Information based on additional functions:

In order to offer you with more convenient and higher-quality Services with optimized user experiences, we may collect and use certain information if you consent to use additional functions in the App. Please note, if you do not provide such information, you may continue to use basic Services of the App, but certain features based on these additional functions may not be available. These additional functions may include:

Additional services based on Bluetooth permission:

You can enable Bluetooth functions after turning on the permission, including discovering, pairing, controlling and acquiring status of the Ring. In these functions, we will communicate with the Ring via Bluetooth. Please be aware that even if you have agreed to enable the Bluetooth permission, we will only use Bluetooth for communication in these scenarios: displaying Ring status and health measurements in the App; synchronizing measurement data from the Ring; discovering and pairing the Ring on the add device page. We only use Bluetooth to communicate with Osprey Ring devices. We do not track your location via Bluetooth.

You may opt-out the using of Bluetooth via your mobile device settings.

Additional services based on Notification permission:

The reason why we ask you for the permission is to send you notifications about your health measurements, sync status and important information regarding the Services.

You may opt-out the using of App notifications via your mobile device settings.

Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding Services. Once you turn off any permission, we will take it as canceling the authorization, and we will no longer continue to collect Personal Data based on the corresponding permissions, and the related functions may be terminated. However, your decision to turn off the permission will not affect the previous collection and use of information based on your authorization.

2. Information We Collect Automatically

Mobile Device Information: When you interact with our Services, in order to provide and maintain the normal operation of our Services, to improve and optimize our Services, and to protect your account security as well, we automatically collect mobile device information, such as mobile device model number, wireless connection information, the type and version of the operating system, application version number, push notification identifier and mobile network information.

Usage Data: During your interaction with our Services, we automatically collect usage data relating to visits, clicks, messages sent/received, and other usage of our Services.

Log Information: When you use the App, in order to improve your user experience, the system and exception log may be uploaded, including your IP address, language preference setting, operating system version, date or time of access, so that we can facilitate and accurately identify problems and help you solve them in timely manner.

Please note that we cannot identify a specific individual by using device information or log information alone. However, if these types of non-personal information, combined with other information, may be used to identify a specific individual, such information will be treated as Personal Data. Unless we have obtained your consent or unless otherwise provided by data protection laws and regulations, we will aggregate or desensitize such information.

3. Smart Ring Related Information

Basic Information of the Ring: When you connect your Ring with the Services, we may collect basic information about your Ring such as device name, device ID, Bluetooth device identifier (MAC address), online status, activation time, battery level, firmware version, and upgrade information.

Health & Fitness Data Reported by the Ring: Depending on the measurements you elect to take with your Ring, we may collect, upon your explicit consent, the following data reported by your Ring:

  • Heart Rate — continuous and on-demand measurements
  • Blood Oxygen (SpO2) — saturation levels
  • Body Temperature — temperature readings
  • Blood Pressure — systolic and diastolic readings
  • Blood Glucose — glucose level readings
  • Sleep Data — sleep duration, stages (deep, light, REM, awake), quality score
  • Step Count — daily steps and hourly activity
  • Exercise Data — workout duration and type
  • Sign-in credentials (email/password, Google Sign-In, Apple Sign-In, or Facebook Login)
  • Authentication tokens

Provide You with Our Services: We process your account data, mobile device information, usage data and Smart Ring related information to provide you with the Services that you have requested, including displaying your health metrics and trends in the App, syncing data between your Ring and the App via Bluetooth, and storing your health history securely in the cloud. The legal basis for this processing is to perform our contract with you according to our User Agreement.

2. How We Use Your Information

We use your information to:

  • Display your health metrics and trends in the App
  • Sync data between your Osprey ring and the App via Bluetooth
  • Store your health history securely in the cloud
  • Personalize health insights based on your profile
  • Improve app performance and user experience
  • Send important notifications about your health data

We do NOT use your health data for advertising or sell it to third parties.

If there is any change in the purposes for processing your personal data, we will inform such change to you via email and/or a prominent notice on our website of such changes of purposes, and choices you may have regarding your Personal Data.

3. Data Storage & Security

3.1 Storage

Your data is stored using Google Firebase (Firestore) with:

  • Encrypted data transmission (TLS/SSL)
  • Secure cloud storage with access controls
  • Offline data caching on your device for seamless access

3.2 Security Measures

  • Firebase Authentication for secure sign-in
  • Firestore security rules restricting data access to authenticated users
  • Each user can only access their own data
  • No shared or public access to health records

Except for the third parties mentioned above, we only disclose your Personal Data to other third parties with your consent. We never sell, rent, or trade your personal information.

4. Data Sharing

We do NOT share your personal or health data with third parties, except:

  • Firebase/Google Cloud — as our infrastructure provider (data processor)
  • Law enforcement — only when required by law

We never sell, rent, or trade your personal information.

Right of Rectification: correct inaccurate or incomplete Personal Data about you by modifying your profile information in the App;

5. Your Rights

You have the right to:

  • Access your data — view all your health records in the App
  • Export your data — request a copy of your data
  • Delete your data — request deletion of your account and all associated data
  • Withdraw consent — stop using the App at any time

To exercise these rights, contact us at support@osprey.life.

If you have more questions please do not hesitate to contact support@osprey.life to elaborate your privacy rights.

6. Data Retention

  • Your data is retained as long as your account is active
  • Upon account deletion request, all personal and health data will be permanently deleted within 30 days
  • Anonymized, aggregated data may be retained for analytics purposes

As for data access, Firestore security rules restrict data access to authenticated users; each user can only access their own data; no shared or public access to health records.

7. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

8. Bluetooth & Permissions

The App requires:

  • Bluetooth — to connect and communicate with the Osprey smart ring
  • Notifications — to alert you about health measurements and sync status

We only use Bluetooth to communicate with Osprey ring devices. We do not track your location via Bluetooth.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us as follows:

  • Company: Osprey.Life
  • Correspondence Address: 111 DEERWOOD ROAD, SUITE 200, San Ramon, CA, US 94583
  • Email: support@osprey.life

This Privacy Policy is effective as of March 12, 2026.

Collapsible content

What items are returnable?

Items returned within 30 days, in original, unused, undamaged condition, and in original packaging are eligible.

How do I return a product?

Contact us via email to initiate a return. We will provide the necessary return instructions.

What is the warranty policy?

Activate your warranty for 12-month coverage. If not activated, a default 1-month warranty applies from the shipping date.

How are refunds processed?

Refunds are issued to the original payment method within 3–5 business days of receiving and inspecting the returned item.